Reason for recent intermittent outages

Reason for recent intermittent outages

During the past couple of days, our monitoring systems have alerted us to intermittent network issues affecting our Netherlands location.

Unfortunately we were "collateral damage" in the DDoS attack that has been affecting a couple of large providers. OVH (the server provider) has clocked a combined bandwidth of 799Gbps (yes, that is gigabits/sec) in the attacks affecting them. Our datacenter provider has clocked it at (in their words) "more than a few hundreds of Gbps, more than we have ever experienced". This was not an attack that was directed at us, but affected the datacenter that houses some of our servers in the Netherlands. The attacks are originating from the CCTV botnet and are tcp/ack, tcp/ack+psh and tcp/syn traffic.

Our services and services we provide to our customers were affected for short amounts of time, intermittently.

We have contacted the datacenter administrators to resolve these issues and it is our understanding that at this point they did their best to mitigate the attacks. We will continue monitoring the situation and have taken additional precautions to keep our services online. We are standing by to fail over to our Germany location, and will initiate the fail over as soon as we notice that the issues are continuing.